Frequently Asked Questions

Carolina Aerials is a professional drone photography and videography company based in Travelers Rest, SC. We serve real estate agents, builders, developers, and commercial clients across South Carolina, North Carolina, and Georgia — delivering stunning aerial imagery that sets listings and projects apart.

We offer aerial photography and videography, real estate photography, commercial photography, construction documentation, 3D virtual tours (via our Southeast 3D Tours division), and aerial inspections.

We are based in Travelers Rest, SC. Our primary service areas include Greenville, Asheville, Charleston, Cashiers & Highlands, Lake Keowee, and Columbia. We service all of South Carolina, North Carolina, and Georgia — travel fees may apply for locations outside our primary areas.

Yes. We hold an FAA Part 107 Remote Pilot Certificate, which is required for commercial drone operations in the United States. We are also fully insured with liability coverage, giving you and your clients peace of mind on every shoot.

We typically have availability within 48–72 hours. Same-day and next-day shoots are often available in the Greenville area. Contact us and we'll find a time that works.

We operate Monday through Saturday, 7:00 AM – 7:00 PM. Early morning shoots are often ideal for real estate photography due to favorable light and calm winds — don't hesitate to ask.

Safety and image quality are our top priorities. If conditions are unsafe for flying — high winds, heavy rain, or poor visibility — we will reschedule at no additional cost to you. We monitor conditions closely and will reach out proactively if a shoot needs to be moved.

Yes! We're happy to travel throughout the Carolinas and Georgia. Travel fees may apply depending on distance from Travelers Rest, SC. Contact us with your location for a custom quote.

Pricing varies based on project scope, location, complexity, and the deliverables required. We offer custom quotes tailored to each project — contact us and we'll get back to you quickly with pricing specific to your needs.

For most projects a deposit is not required. Payment is due upon delivery of your finished photos or video. For larger or multi-day projects, we may request a deposit to hold your booking — we'll communicate this clearly upfront.

Yes. We work with many agents, brokers, and builders on an ongoing basis and are happy to discuss volume pricing or retainer arrangements. Reach out and let's talk about what makes sense for your workflow.

Most residential real estate shoots take 30–60 minutes on site. Commercial, construction, or multi-structure projects may take longer. We'll give you a time estimate when you book so you can plan accordingly.

For most shoots it's not required, but it can be helpful — especially if there are access considerations or specific shots you want to highlight. We'll confirm all details beforehand so we're prepared either way.

Finished photos and videos are delivered via a private online gallery or download link. Files are high-resolution and ready for MLS, print, web, and social media use. We can also deliver in specific formats if required by your platform or client.

Most projects are edited and delivered within 24–48 hours of the shoot. Rush delivery is available upon request — just let us know your deadline when booking.

Absolutely. We encourage clients to share any specific shots, angles, or features they want highlighted before the shoot. The more we know about your priorities, the better we can tailor the session to get exactly what you need.

Yes. Our pilot holds an FAA Part 107 Remote Pilot Certificate, which is the federal requirement for all commercial drone operations in the US. This means we operate legally and safely, and can handle airspace authorizations when needed.

Yes, with proper authorization. As a Part 107 certified pilot, we can request Low Altitude Authorization and Notification Capability (LAANC) approvals for operations in controlled airspace. We handle all required airspace authorization on your behalf.

There are some restricted areas — such as within certain distances of military bases, national parks, or specific government facilities — where drone flight is prohibited or requires special authorization. If your property is in or near a restricted zone, let us know and we'll assess what's possible and advise accordingly.